Terms & Conditions

Before hiring with Drive Rent a Car Whitsunday, please read our Terms & Conditions.

• Customers must be over 23 years old.
• Hold a valid driver’s license, passport (if international) and credit cards, all with the same name and copies of travel insurance documents.
• No debit cards or cash rentals taken.
• We do not do one-way rentals; all vehicles must stay within Queensland unless authorised by owner* (unlimited rate) (conditions apply). Extra charge will apply.
• Clients are responsible for all tolls, parking fines or speeding fines and any items missing from cars, e.g. tyres, jacks, covers, etc., and full cost of $2000 will apply.

Insurance

• Insurance will not cover any driving on unsealed roads (conditions apply from management).
• In case of accidents, renters must fill in a report within 24 hours (with a police report) and contact RACQ, which is in your booklet. We will assess the vehicle, and your excess insurance bond of $350 will go to our insurance company for future assessment. We do not control this situation.

Opening Hours

• Cars must be picked up and dropped off during our opening hours, which are 8am–5pm Monday to Friday and 8am–12 noon on Saturday.
• All weekend rentals will be charged at 2-day rate, for Monday morning drop-off by 9am.

For more information, please contact the friendly staff at Drive Rent a Car Whitsunday. We’ll be happy to clarify any details and answer your enquiries. Situated in Cannonvale, stop by and view our range of hire cars readily available for your next holiday!